Privacy Policy

Welcome to the American Board of Emotional Intelligence & Medicine (ABEIM). We are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit abeim.org, interact with our services, or communicate with us.

1. Who We Are

The American Board of Emotional Intelligence & Medicine (ABEIM)
📍 Washington, DC
📧 info@abeim.org

We advance emotional intelligence, communication skills, and clinical empathy in healthcare through certifications, standards, and professional training.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide to Us

  • Full name
  • Email address
  • Phone number (if provided)
  • Payment/billing details (processed securely through third-party providers)
  • Professional details such as credentials, specialty, or role
  • Messages or inquiries submitted through contact forms

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and similar tracking technologies

2.3 Third-Party Data

We may receive information from:

  • Payment processors
  • Enrollment or registration platforms
  • Email marketing tools

These providers follow their own privacy practices.

3. How We Use Your Information

We use your information to:

  • Provide and manage certifications, training, and membership services
  • Respond to inquiries and provide customer support
  • Process payments and verify enrollment
  • Improve our website, content, and user experience
  • Send updates, newsletters, and important notifications
  • Maintain internal records and compliance

We never sell your personal information.

4. Cookies & Tracking Technologies

Cookies help us improve user experience by:

  • Remembering preferences
  • Understanding how visitors use the site
  • Providing secure login sessions

You may disable cookies through your browser settings, but some features may not work correctly.

5. How We Share Your Information

We may share information with trusted third parties only when necessary:

  • Payment gateways
  • Email or communication service providers
  • Data analytics tools
  • Accreditation or verification partners (with your consent)

We do not share your personal data for marketing without permission.

6. Data Protection & Security

We use industry-standard security measures to protect your data, including:

  • Encrypted communications (SSL)
  • Secure payment processing
  • Limited access to personal information
  • Regular security reviews

However, no method of online transmission is 100% secure.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your information
  • Withdraw consent for email communications
  • Request a copy of your stored data

To request any of these, contact us at info@abeim.org.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.

9. Links to External Websites

Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy as needed.
The “Last Updated” date at the top will reflect any changes.

11. Contact Information

For questions about this Privacy Policy or your data:

American Board of Emotional Intelligence & Medicine (ABEIM)
📍 Washington, DC
📧 info@abeim.org